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Nov 23, 2009 at 09:10 AM

Can not schedule from InfoView

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Hi,

I have a newly installed BusinessObjects Enterprise XI 3.1 with SP2 installation and I have loaded my first Crystal report into a folder for testing. This is not the first installation of this type I have done and I followed a set of install instructions that have been used for other successful installations.

The problem I am experiencing is that when I attempt to schedule my Crystal report from within InfoView it correctly shows me the schedule options page, but does not allow me to move off the 'Instance Title' tab. When the schedule page is first shown there is an error icon in my browser (IE8) in the bottom left hand corner which when clicked on shows 11 or 12 'Object expected' error messages for schedule.aspx.

If I try to schedule the report through the CMC i don't get this problem.

I can view the report without any problems from InfoView.

Looking at the event log on the server I only get a few warnings relating to a missing yui folder (same as on some of my other installations and I have a call open with SAP on this subject).

The installation is entirely using IIS and no TomCat or java interface was selected during the install process.

Any ideas what is going wrong on this server that's stopping me from scheduling reports?

If no ideas, then any suggestions as to where I can look to get more information on this error?

Thanks,

Mike