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Nov 22, 2009 at 08:40 AM

Who responsible for


Hi SAP teams and Experts,

We have 30 professional users in one customer account under one company name.Due to expansion, there are 2 subsidiary companies whom have 50% shares per each subsidiary. We are headquarter and 2 others are our branches that will run B1 separately.

Now we want to divide the licenses. The partner that implemented SAP B1 in our company will do novation agreement and stated that the subsidiaries are under the HQ and the new accounts contains 2 account numbers i.e. subs. 1 and subs. 2.

Who responsible for doing that in the SAP partner company ? is it SAP support helpdesk or SAP business consultant or SAP sales consultant?

I suggest that it must be SAP sales consultant that must do it. I am sure that SAP support helpdesk will not able to do that. Pls confirm it to the partner. If SAP agree with my suggestion, I will tell the SAP partner company's name