Hi all,
have a question about credit returns.
when a return is made, the credit return (ZRE) is automatically created and visible in the billing due list.
But in some cases (don't know which) we get the double creation of the credit return with the double qty
example:
return 6588 qty 25 kg
credit return 3596 qty 24 kg
credit return 3597 qty 48 kg
-> customer is credited for three times as should be!
can somebody help?
kind regards,
Joke