I'm about to start a lengthy debugging session to try and identify the code which is called to display a WebIC Interaction Letter as a PDF. We seem to have some kind of conversion error of which there are no OSS notes that I can find.
Is anyone familiar with the code which displays/converts the letter into a PDF?.
The letter is a standard template letter which was then modified by the agent. The result being that certain characters are not being displayed correctly in the PDF view of Letter viewer.
Gary