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Nov 20, 2009 at 12:57 PM

Identify code to convert/display interaction letter to PDF...

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I'm about to start a lengthy debugging session to try and identify the code which is called to display a WebIC Interaction Letter as a PDF. We seem to have some kind of conversion error of which there are no OSS notes that I can find.

Is anyone familiar with the code which displays/converts the letter into a PDF?.

The letter is a standard template letter which was then modified by the agent. The result being that certain characters are not being displayed correctly in the PDF view of Letter viewer.

Gary