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Former Member
Nov 19, 2009 at 04:38 PM

Service order from a repair order

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Hi,

I want to create a service order from the repair order (sales order).

In the sales order, i select "repairs" for the prinicpal item. After that, in the screen "Change Repair request xx: item data". this message appear " The system generates an item porposal automaticaly. Copy proposal?"

But the system take a long time and at least do not create the service order.

Another message appear, when i select SM Order "A service order has not been found for action 'Repairs' "

What's the prerequisites to create a service order from the repair order.

Thanks for your quick help