I want to create a service order from the repair order (sales order).
In the sales order, i select "repairs" for the prinicpal item. After that, in the screen "Change Repair request xx: item data". this message appear " The system generates an item porposal automaticaly. Copy proposal?"
But the system take a long time and at least do not create the service order.
Another message appear, when i select SM Order "A service order has not been found for action 'Repairs' "
What's the prerequisites to create a service order from the repair order.
Thanks for your quick help