BPM: Idoc Monitoring

[Former Member]

Hi Colleagues,

I'm configuring IDoc Monitoring in BPM and have an unexpected result.

System generate error alert "0 IDocs have been found since the last collector run at 01:56:56 on 18.11.2009"

I expected this message to be green since system didn't find any IDoc error, or with proper number when it has errores.

Mi configuration for IDoc Delta Monitoring is:

Direction Outbound

Partner Port ZPTA_PI

Basic Type ORDERS05

IDoc age (in hours) 336

Status Number(s): All technical for outbound:

- 29 Error in ALE service (for example, errors with field conversion, and so on)

- 26 Syntax error (for example, too many segments, wrong IDoc structure, and so on)

- 37 IDoc added incorrectly

- 02 Error passing data to port (for example, port not available, file system not available, and so on)

- 20 Error triggering EDI subsystem (for example, error during OS script processing)

Any ideas?

Regards,

Renato Petrulis

[keiji_mishima · Accepted solution]

Hi Renato

How do you setup IDoc Alert configuration ?

"Red if less than" and "Yellow if less than"

In our system it shows following with green status

IDoc Application error: 0 IDocs have been found since the last collector run at 19:49:40 on 19.11.2009

(I did not put any figure in less than area).

How about tring similar setting.

Also please check whether your system has note 1321015 & 1339657.

(Off course the requirement of note also related to your system patch level.

So please also check Note 521820).

Best Regards

Keiji

[Former Member · Accepted solution]

Hi Keiji,

I applied both notes in our sattelite system (ERP). But you mentioned something that I might been wrongly configured.

In the alert configuration we have the following settings:

Yellow, if more than (IDoc): 1

RED, if more than (IDoc): 5

RED, if less than (IDoc): 4

Yellow, if less than (IDoc): 0

But here I think that we have a translation problem in BPM. I believe that BPM meant to set something like CCMS:

Change from GREEN to YELLOW: 1

Change from YELLOW to RED: 5

Reset from RED to YELLOW: 4

Reset from YELLOW to GREEN: 0

Do you have an example that worked for you?

Regards,

Renato

[keiji_mishima · Accepted solution]

Hi Renato

I think you work with IDoc monitoring based on application monitor.

So in this case, I guess setup based on the meanining is correct way.

(You do not have to setup like IDoc Monitoring of CCMS base).

*Also at the moment IDoc monitoring based on application monitor is recommended.

Now you focus on technical error.

So it should not be occur. So I think using just "more than"

is ok. If you use less than, in case of zero "0" value,

you get some alert. So I think in that case, less than is not

necessary.

It is worth using less than alert when you monitor through put.

How many number of documents are created, then checking data

using more than (due to some error, less data created than expected)

and less than (due to some error like incorrect master data setting,

less data created than expected)

best regards

Keiji

[Former Member · Accepted solution]

Hi Experts,

Can you please guide me for how to configure IDOc monitoring through BPM (Solution manager)?

If you can able to provide the step by step guide for the configuration that will be a great help.

Thanks,

Solman Consultant