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Former Member

SLA problem

Hi All,

SLA Problem..............i have implemented sla and its working fine...but to adjust dates on fast entry tab.

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2 Answers

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    Former Member
    Nov 19, 2009 at 10:11 AM

    HI,

    Can you explain little more on your requirement? are you facing issues with Date profile or searching for how to modify the Date Profile?

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    Former Member
    Nov 19, 2009 at 11:58 AM

    Hi,

    I m getting SLA cal dates correctly in item detail tab but ...stil the Fast entry is showing standard 3 days duration .....which creates panic here.....pls help me with this.

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