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Former Member
Nov 18, 2009 at 11:42 AM

Reason code for short payment received from Customers

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Hello

We are on ECC 6.0 without application of any enhancement package.

Requirement is to capture reasons of short payment received from customer and generate a report based on such reason codes.

Reasons of short payment received could be - Adhoc payment; Excess billed; Tax deducted at source (TDS) on freight / service charges and Bank charges etc.

Let me know relevant configuration required.

Would reason codes be captured during incoming payment entry or customer account clearing?

Thanks.

Vimal, India