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Triggering documents download of equipments during initial SYNC of SAP Work Manager Application

Hi Experts,

We are implementing SAP Work Manager 6.5 on Agentry Cloud Edition.

There is requirement to trigger documents download, attached to all the equipment's & functional location during initial sync.

Is there any enable option in out of box Work Manager application to trigger document download during initial sync.?

can this requirement feasible ? if yes, I can see performance issue as initial sync will take long time.

Any workaround to achieve this requirement ?


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1 Answer

  • Nov 02, 2018 at 02:11 PM


    Hello. It may have seem that this same question was asked in an SAP incident. To be consistent, the suggestion of the SAP incident was to study the workflow of what you have and based it on the attached SAP KBA # that handles synchronous downloads. With this note, you will be able to assess what do do in your environment.

    Please note that downloading a lot of PDF or document at the same time will trigger a mass delay in transmit. This is the reason the developers designed that you only work on the workorder you have in-process. So when you click on the link it downloads as needed.

    Have a great day.


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