Import can only be performed in a Service Desk Transaction

[stephane_lamarche]

Hi CHARM gurus,

I'm testing different scenarios in CHARM based on a document posted by Dolores Correa [http://www.sdn.sap.com/irj/scn/weblogs;jsessionid=%28J2EE3414900%29ID0826428450DB10670017877649482582End?blog=/pub/wlg/15165]

Here's the scenario: I am in "Development with Release" phase and I created a Normal Correction (SDMJ), created a transport request, then developer released the task under that transport and set the normal correction transaction to "Complete Development". The last action created a transport of copies and exported it. The TOC is now in the QA system buffer waiting to be imported. Now, as an "IT_operator" I want to import the TOC in the QA system. I go to the Normal Correction transaction and select action "Go To Task Plan", which brings me to the task list where I have to option to "import Transport Request" in the Quality Assurance System section. When I execute the "import Transport Request" task I get an informational pop-up saying "This action can only be performed in a Service Desk Transaction"

Am I missing something? What am I doing wrong?

The only way I can import this transport is from STMS. I would think that I should be able to do this from the task plan or even from an action in the Normal correction transaction itself !?!? From what I can see I can only change the maintenance cycle from the service desk transaction (SDMN).

I need some guidance Please. What is the best practice in this scenario.

Thanks

[stephane_lamarche · Accepted solution]

Anyone!

[Former Member · Accepted solution]

Hi Stephane,

I think you are on the right track. While in the task list you should choose the task Import Transport Request (Background), in the section for for the QAS system. There should be two almost identical tasks. Choose the one with the icon that looks like a blue square. Right click on this task and choose "Schedule". This is the standard instruction from SAP and works fine in our SolMan.

Good luck!

/Christer