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Object creation date during data migration

Hi pros,

How to how find original object creation date after data migration?

Example:

There is a service request in legasy system with creation date 01.01.2016. On 06.06.2016 this service request is migrated to C4C. As a result in C4C appears a service request with creation date 06.06.2016, and the original creation data 01.01.2016 is lost.

How can I avoid such data loss?

Best regards,

Nadezhda Rukavishnikova

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1 Answer

  • Best Answer
    Nov 22, 2016 at 04:48 PM

    Hi Nadezhda,

    The behavior is right as per the system. However, if you would like to avoid data loss, then create a new text type and assign this legacy date to that text type in the service request.

    This is what I have used in my last project.

    Thanks

    Bhushan

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