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Former Member
Nov 17, 2009 at 06:11 AM

make category changeable in EIC


hi all

i am working on EIC and our business requirement is to make category (in interaction record) changeable.

this field by default is not visible. for some reasons SAP has not displayed it on screen but we because of our requirements have made it visible and now we are facing problems making this field changeable. any inputs will be very helpful.

thanks in advance,