We have used Crystal 8, 10 and 10.5 without problem. After we upgraded our Crystal to CR2008 the performance problems started.
We have linked 4 word files ( with automatic update ) into our report ( report header, footer and some info texts ). Our application downloaded all the necessary files ( report, these word files and database snapshot files ) to %temp% folder. And everything worked.
After upgrade we have had several performance complaints. We read that we should use no printer option, so we had one sleepless weekend and changed our reports. That didn't help.
I give some figures. One simple report ( 3 tables, 1-3 records / table) and these word files:
report with no printer, over 1 minute
report with big multi functional Xeros, 2 minutes
report with small basic laser xerox, 45 sec
report printed to pdf, 4 minutes
previous realese with Crystal 10.5, 10 sec.
What has happened ?!? Are we the only company using linked documents or are we the only who has performance problems?