crw32.exe has encountered a problem and needs to close while running report

Ever since I installed HEAT 9, Crystal Reports 11 crashes periodically. I get the message "crw32.exe has encountered a problem and needs to close." This message usually appears after I run a report, enter my DB credentials, and enter parameters.

I also have Report Viewer installed as a part of another application called Wasp. I can open reports using the report viewer but when I close them the entire Wasp program crashes every time.

Both of these problems only happen with HEAT 9 installed. I do not have this problem with HEAT 8.4 installed.