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Former Member
Nov 12, 2009 at 05:41 PM

crw32.exe has encountered a problem and needs to close while running report


Ever since I installed HEAT 9, Crystal Reports 11 crashes periodically. I get the message "crw32.exe has encountered a problem and needs to close." This message usually appears after I run a report, enter my DB credentials, and enter parameters.

I also have Report Viewer installed as a part of another application called Wasp. I can open reports using the report viewer but when I close them the entire Wasp program crashes every time.

Both of these problems only happen with HEAT 9 installed. I do not have this problem with HEAT 8.4 installed.