Introscope Agent configuration error: Access denied

[Former Member]

Hi,

I am trying do Introscope Agent Setup via solman_setup but facing below error:

Failed to retrieve Introscope Agent Settings - Please check the Agent log files

Log file : SMDAgentApplication.1.log has following entries

Nov 11, 2009 10:56:30 PM [Thread[Thread-42,5,main]] Error Failed to load instance properties from File System

[EXCEPTION]

java.io.FileNotFoundException: \usr\sap\QEM\JC00\j2ee\cluster\instance.properties (Access is denied)

at java.io.FileInputStream.open(Native Method)

at java.io.FileInputStream.<init>(FileInputStream.java:106)

at java.io.FileReader.<init>(FileReader.java:55)

at com.sap.smdagent.vmmanager.impl700.VMManager.getVMSettingsFromInstanceProperties(VMManager.java:199)

at com.sap.smdagent.vmmanager.impl700.VMManager.getSettingsFromFileSystem(VMManager.java:124)

at com.sap.smd.wily.WilyHandlerService.retrieveISAgentSettings(WilyHandlerService.java:1326)

at com.sap.smd.wily.WilyHandlerServicep4_Skel.dispatch(WilyHandlerServicep4_Skel.java:114)

at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:319)

at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:200)

at com.sap.engine.services.rmi_p4.DispatchImpl.run(DispatchImpl.java:716)

at java.lang.Thread.run(Thread.java:664)

Os user SMDADM can access \usr\sap\QEM\JC00\j2ee\cluster\instance.properties.

Can you please let me know where could be the problem.

Best Regards,

Tushar

[raguraman_c]

Hi,

Check this note 1163751.

This should solve your problem.

Feel free to revert back.

-=-Ragu

[Former Member]

Hi Ragu,

Thanks. but note is unix system.I forgot to tell that managed system is running on windows.

smdadm is in Administrators group.

Best Regards,

Tushar.