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author's profile photo Former Member
Former Member

SBO Mailer - SMPT server configuration does not allow to send e-mails

HI Experts:

I have tried to configure the smtp server in the SBO Mailer. The test connection launch the message "Test Succeded; connected to server" when the SMTP Server field, is configured with the gmal SMTP address "smtp.gmail.com" and authentication option is "No authentication", however when this option is configured with Login Authentication the test conection generates de message " Login Authentication Failed" despite of fill the correct gmail username and password.

Another useful information:

-A query has been configured for sending by mail.

-The manager user has the same email account of the SBO Mailer configuration .

-SBO Mailer is running

-Attachements folder is defined

-SBO Mailer Scheduler is configured

-Data source and DB are selected.

-The port 25 is open.

I will appreciate a lot your information.

Kind regards,

Manuel

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2 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Nov 12, 2009 at 12:31 AM

    Hi Manuel,

    SBO Mailer may not be able to use gmail as SMTP server.

    Thanks,

    Gordon

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 12, 2009 at 09:51 PM

    There are no fancy stuff for you to setup. It is very simple process. Gmail however need much more ports open that will not be available for SBO-mailer

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