More than one active user statuses on one service order

[Former Member]

Hi gurus,

In my SAP CRM 5.0 system some of service orders have more than one active user statuses. I can display two active user statuses for one service order in the CRM_JEST table. What can be the reason?

Thanks.

[Former Member]

This depends upon the status profile set up. If the Status Profile is defined to have manual status you will find multiple actIves ones.

[former_member1125507]

Hello Ekrem,

This is standard SAP behaviour.

A business transaction can have multiple system and user statuses that are active at the same time. For example "Open", "Do not distribute" and "Do not print".

Kind regards,