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Transports during Support Pack application/testing

During our last Support Pack processing, (SP14-SP16) we had applied the support packs to Dev, QA and were waiting for our functional teams to complete their testing prior to applying the SPs to PRD. During this time, the SAP manager insisted we promote "a minor change" to PRD via the transport system! We protested that this would violate best practices (we have previously always "frozen" production changes during SP application and testing) and could possibly introduce program and data errors! In order to maintain our employment, we acquiesced to the change. Where can I get documentation the supports our Basis team stance? Any input is appreciated.

Steve

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1 Answer

  • Nov 11, 2009 at 10:00 AM

    You can quote following line and use the note as reference,

    Test system, quality assurance system and production system should always have the same Support Package status.

    Read,

    Note 432027 - Strategy for using SAP Support Packages

    Regards

    Juan

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