CRM COmplaint Creation through FM Crm_order_maintain

[Former Member]

Hi

I want to Create Complaint in CRM using FM or bapi.

I am using crm_order_maintain FM.

but not getting which value pass

Pls help me to fulfil it.

Thank YoU.

Hardik

[former_member217544]

Hi Hardik,

Check if these links helps you:

Regards,

Swarna Munukoti

[Sm1tje]

It's always hard to say what values to provide to FM CRM_ORDER_MAINTAIN. What I always do is this:

1. Put a break point on FM CRM_ORDER_MAINTAIN.

2. Create a Complaint manually via the GUI.

3. Save Complaint.

4. Now upon reaching the break point, check all parameters.

You can also go to transaction SE38 and start report CRM_ORDER_READ. Enter a valid complaint and see all parameters to be filled. But in this case also the GUID (and maybe even the HANDLE is given). When using CRM_ORDER_MAINTAIN, this is not necessary.

[Former Member]

Hi Micky,

Thanks for ur reply. I tried both the way u suggested but there wasn't any result.

Does any one has a code for this?

Thanks