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Former Member

How send message to SAP Support

Hi Gurus, I have a issue with my server where i need to forward the issue to SAP Support. Can anyone tell me how and where do i can send message to SAP support in sap service market place.Please provide me the path as well. Thanks.

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    author's profile photo Former Member
    Former Member
    Posted on Nov 10, 2009 at 07:19 AM

    Hi Roshan,

    Goto market place and --->Help& Support -


    > Report a Product Error -


    > Then choose your system and then write a message to support team and choose valid Component.

    Regards,

    Pankaj

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 10, 2009 at 07:10 AM

    Hi Roshan,

    Goto service.sap.com -->helpāŠƒport -- >Connect SAP -- >remote n/w connection to SAP.

    -


    here u can find the option to send the mesage to SAP. you need right authorization for that.

    With Regards,

    CSK

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 10, 2009 at 07:17 AM

    Hi Roshan,

    Login to Markeplace with your S-user ID.

    Goto Help and Support -> Report a Product Error -> Here you need to select the component in which you need to raise the message.

    Cheers...,

    Raghu

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  • author's profile photo Former Member
    Former Member
    Posted on Nov 10, 2009 at 07:18 AM

    hi roshan ,

    if you have a solution manager configured you can report the error by oss1 and create a meessage to sap other wise login to service market place ---> help and support --> report a error .

    hope fully this will help you to resolve your query.

    Regards

    Zia

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