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Internal Server Error in SRM_MDM Search UI

Hi Expert,

We are at SRM_MDM CAT 3.0.3.7, MDM_JAVA_API 7.1.1.78, MDM_WEB_UI 710.700.1.5, BP_MDM_APP 7.1.1.78.

The same problem as the they raised before, "srm-mdm-search-ui-internal-server-error-500".

But I am not sure how to fix this issue, upgrade the petch level or reinstallation the server?

The following is the error message:

Root Cause

The initial exception that caused the request to fail, was:

java.lang.NoSuchMethodError: com.sap.mdm.extension.data.commands.RetrieveLimitedRecordsCompoundExCommand.setRetrieveResultCounts(Z)V

at com.sap.srm.mdm.Model.executeRetrieveLimitedRecordsCompoundEx(Model.java:2229)

at com.sap.srm.mdm.Model.performSearch(Model.java:2464)

at com.sap.mdm.srmcat.uisearch.master.Master.callModelSearch(Master.java:2016)

at com.sap.mdm.srmcat.uisearch.master.wdp.InternalMaster.callModelSearch(InternalMaster.java:1004)

at com.sap.mdm.srmcat.uisearch.master.Master.doInitialize(Master.java:1522)

... 32 more

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1 Answer

  • Best Answer
    Posted on Nov 12, 2009 at 03:08 PM

    Hi,

    the deployed MDM JAVA_API has a lower version as your SRM-MDM! You have to deploy the MDM JAVA_API 7.1.3.51.

    All the components for SRM-MDM has to be on the same level. (server, console, deployed sca's, etc.)

    Regards,

    Tamás

    SAP

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    • Former Member

      Hi Tamás,

      Many thanks for your help.

      We have another SRM MDM Catalog system which all the components are not at the same level, but it still work fine. I'll try to upgrade our Java VPI support level and test the scenario again.

      Thanks and Best Regards,

      Wendrin Duan

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