RFC destination for VMC (Virtual Machine Container)

[Chris_Schutz]

Hi ,

Just loaded the CRM 70 system (customers, materials, contacts, ... ) and the KB from the back-office (ECC 6.0).

Calling the IPC via transaction COMMPR01 for a configurable material we have the following call in error :

FUNCTION ipc_get_knowledgebase.

.........

CALL FUNCTION 'CFG_API_GET_KNOWLEDGEBASE' DESTINATION gv_vmc_dest

...............

The RFC destination 'gv_vmc_dest' is empty . How to setup the RFC destination for VMC and the configuration so SAP know the RFC destination is the one to use for the VMC.

Thank you

[former_member838162 · Accepted solution]

Hello,

OK, the error message already comes from VMC so there is no problem with the RFC destination. The error means that the VMC cannot find a class which is connected to the function module CFG_API_GET_KNOWLEDGEBASE. You can check this in table SVMCRT_BINDINGS. There you should see a line with NAME = RFM/CFG_API_GET_KNOWLEDGEBASE. You can also check table SVMCRT_MODULES to see if all Java modules are deployed ( STATE = I). To do a manual redeploy you can use note 1363907.

Regards, Klaus

[Chris_Schutz · Accepted solution]

Thank you Kaus ,

As you know the VC and IPC very well , just a small related question. Is XCM (Extendend Configuration Management) still the only tool we can use to change the look and feel of the KB in CRM 70 ? Or do SAP has an other offering for CRM 7.0 or tool to enhance the user experience . (We have CRM 4.0 at the moment, and I did maybe not keep up with this area over the years ) .

[thomas_machts · Accepted solution]

As of version 7.0, SAP offers the so called UI Designer for the product configuration UI. Using the UI Designer you can split up characteristics to pages, realize a wizard, or adapt the appearance of characteristics. You may also attach additional documents to characteristics.

Best regards,

Thomas Machts

CRM Development

[former_member838162]

Hello,

the RFC destination SPACE directs the call to the local VMC. As you see gv_vmc_dest has the value SPACE and so everything is OK. You do not need to do anything.

gv_vmc_dest is used to redirect VMC calls to another instance if you cannot use the local VMC (see note 855455).

What error do you get?

Regards, Klaus

[Chris_Schutz]

Klaus ,

Thank you , yes VMC is on the same CRM7.0 server , I do get the following short-dump .

Short text

"Found no handler for remote function module CFG_API_GET_KNOWLEDGEBASE"

What happened?

Error in the ABAP Application Program

The current ABAP program "SAPLIPC_API_CFG_COMMAND" had to be terminated because

it has

come across a statement that unfortunately cannot be executed.

The error occurred during an RFC call to another system.

In the target system, a short dump has been written as well.

More detailed information on the error cause can be found there.

Error analysis

An error occurred when executing a REMOTE FUNCTION CALL.

It was logged under the name "RFC_EXTERNAL_ABORT"

on the called page.

Trigger Location of Runtime Error

Program SAPLIPC_API_CFG_COMMAND

Include LIPC_API_CFG_COMMANDU07

Row 19

Module type (FUNCTION)

Module Name IPC_GET_KNOWLEDGEBASE