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[BUG] Virus error when uploading attachment to community wiki page

RalfHandl
Product and Topic Expert
Product and Topic Expert
0 Kudos

When I try to upload a new version of an XML file attached to one of my Community wiki pages, I get the following error message:

The following error(s) occurred:

  • Virus found in file :upload_d9501a77_068b_4d4d_9554_eaffcb9eb77e_00001503.tmp

Having hand-written that XML file myself and having uploaded fourteen versions of it in the last two years I strongly doubt that there actually is a virus in the XML file.

Please fix.

Thanks in advance

Ralf

brianbernard
Community Manager
Community Manager
0 Kudos

Maybe Dedi can help (david.metser) with this.

Accepted Solutions (1)

Accepted Solutions (1)

former_member27
Community Manager
Community Manager

Hi Ralf,

I saw an email from you but it is good to let everyone else know too.

The platform has a problem with the antivirus check of attachments the IT team are working on a solution and we hope to have good news soon.

Dedi

Answers (3)

Answers (3)

RalfHandl
Product and Topic Expert
Product and Topic Expert
0 Kudos

Works again, have successfully attached XML files to two wiki pages.

Thanks a lot!

RalfHandl
Product and Topic Expert
Product and Topic Expert
0 Kudos

Only if attaching XML files was disabled as an attempt to solve the issue you mentioned.

I just want to attach a file via the "Attachment upload page" of my wiki page, I do not want to embed XML or HTML in the wiki page itself.

patelyogesh
Active Contributor
0 Kudos