Adobe Print form error: Initialization of the font server module failed.

[Former Member]

Hi all,

When trying to open a PDF preview the error below is displayed:

"Initialization of the font server module failed."

The problem occurs with SAP GUI 7.10 patch 15 and Adobe Reader 9

With SAP GUI 7.10 patch 12 and 13 with Adobe Reader 9 the problem do not happen.

Has anybody faced this kind of problem? Is it a SAP GUI patch release issue?

Any help is welcome.

Kind regards,

Thiago Viaro

[peter_albrecht · Accepted solution]

Hi Thiago,

We had exactly the same problem, but also with sp 12 and 13 for sapgui 710.

After applying ECL 6.0 Patch 4, the problem was solved.

Please have a look at sap note 1308147 and 1356854

Cheers,

Peter Albrecht

[Former Member]

This error occurs because of a clash between SAP ADL and Adobe 9. You need to change 1 option in your Adobe Reader. Go to: Edit> Preference>Internet and then tick off the "Display PDF in browser" option. It should work fine after that.

[Former Member]

Hi Abishak

Thank u very much ,. it working fine

[Former Member]

Thank you Abhishek,

That worked for me as well.....

Regards,

Sood.

[Former Member]

Thanks for the hint.

It helped me as well.

Regards,

Thomas

[Former Member]

it's a great trick. thank you...

[rajesh_tummala5]

Thank You Abhisek. This trick helped me to resolve the same error.

[OttoGold]

I think this is a basis issue. I have faced similar problems with Russian texts printing. The reason is not using another patch lavel but in the upgrade procedure. I guess the upgrade caused some mess up with the fonts on the server. I was successful to resolve this only by changing the font used in the layout. I do not know if there is some "right" solution or how I should configure it. Hope this helps.