on 11-04-2009 3:53 PM
Dear All
We have a problema with a db custumer. About 200 accounts have another level that the original. they have to had level 5 and now the have level 2. -Someone knows what happend?, i think the customer move the father account but now we have a problem how can i return the original level, i ´ve tried to do it by dtw, but doesnt happend.
-someone knows how can i chenge the level but no one by one?
I hoppe your soon support
REgars All.
NANCY HERNANDEZ
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Hi
If you are talking aabout Chart of Account structure , you can do it through Edit Chart of Account and change the levels .
You would be the best person to know what happened ,however system also has linitation in this particular issue of log tracking .
Hope this helps
Bishal
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HI BIshal Adhikari.
I´ve check the log but there´s no movements, i´ve tried to edit with the chartofaccount templete but the last level havent change
im using the "father account key". but there´s no change, and i need the 'saldo' to be iqual.
Code FatherAccountKey
Code FatherAccountKey
11000000 100000000000000
11100000 11000000
11103000 11100000
I HOPPE YOUR SOON SUPPORT.
REGARDS
NANCY HERNANDEZ
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