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Former Member

Problem in Claim Advances in ESS

Hi All,

When we are raising a Claim Advance request in ESS It is giving the msg Sent for approval. But It is not coming to Approver's Inbox (UWL). What might be the reason . Please help.

Thanks,

Punam

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1 Answer

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    Former Member
    Posted on Nov 04, 2009 at 12:15 PM

    Hi,

    In order for the UWL to pick up relevant steps of the workflow, there is some XML configuration required in the portal. To access this, an administrator must log onto the portal, and select:

    System Administration  System Configuration  Universal Worklist and Workflow  Universal Worklist u2013 Administration  Click to Administrate Item Types and View Definitions

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