on 11-03-2009 9:45 PM
Dear expert,
I have a problem with the cache Of PI.
I work with PI 7.1 EHP1 SPS3.
In fact, The transaction is Ko, but i check the configuration and she seems to be good.
I check all dest in SM59, SLDCHECK, exchange profile etc...
The error message is:
Unable to refresh cache contents
Error during last attempt to refresh cache
Details:
Incorrect XML display for AlertCategory
Error during deserialization
Data loss occurred when converting 4d8a61e5f1063132a5a7ea30214ae5c1
The problem is the same in Integration directory when i want to refresh an object of entegration engine (Abap cache)
Thanks by advance
Edited by: Nor Goudjil on Nov 3, 2009 10:48 PM
Hi Guru/Nor,
We too were suffering from the symproms described in this thread, namely symptom 3:
The Integration Server ABAP Cache Refresh of a changelist containing Alert Categories fails with the following error: "Incorrect XML display for AlertCategory", "Error during deserialization", "Data loss occurred when converting <GUID>". This error can be found in the "Cache Monitoring" section of the "Runtime Workbench" for the "Integration Server (ABAP Cache)" cache instance problem section.
After applying note 1394710 via SNOTE and following all the manual steps, the problem is resolved.
Thanks for the advice.
Regards,
Gary
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We had the same issue.. there is note for it which is 1394710..we need to implement it..Then it worked fine..SAP also suggested the same..
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Hi all,
siddhesh tawate,
I wanted to specify that the SLDCHECK is ok, i.e I can see the report and he's seems to be good.
I see all business system, integration server etc...
Raju Kurukuri,
I also check the rfc destination INTEGRATION_DIRECTORY_HMI, and the connection test is ok.
I have "error 500 internal server" in test result and in response Body, in details i have a series of number.
Guru,
I try to implement this note 1394710, but without success.
In fact, In this note I implement the pre-implementation manual abap step (step 1-7).
But I have the same issue in sxi_cache.
In this note I dont need to implement support pakage java since we are in 7.1 EHP1 SP3.
An idea ??
thanks by advance
Hi Nor
Somhow we didnt face any short dumps... Is the short dump middle of implementing SNOTE or when you started Tcode SNOTE..if its the start, please check with your basis ( apart from setting the time limit) for any other reasons for time out...
If its in middle implementing SNOTE, Please re-check the 7 pre-implementations manual steps... Once they are good..try again SNOTE..
Did you check RFC destination "INTEGRATION_DIRECTORY_HMI" in SM59? Just do a connection test and see if everything is ok.
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Hi
Check wheather user PIAPPLUSER is locked?
unlock the service user PIAPPLUSER....
Regards
Abhijit
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hi, and thank you for all reply, but the issue wasn't solved and I already check all point of configuration which are describe here.
I check SM21 and default trace and i have few errors about the connection in my msserver who are KO.
You can see errors:
After having launched sxi_cache, i can see this log in SM21
SM21
An error occurred when attempting to update or refresh the XI
configuration data.
The error may have occurred when reading the business system, in the
communication layer, when retrieving the cache data, or when saving the
data. For further details about the error, call transaction SXI_CACHE.
Error Category: XI_CACHE
Error ID: BUSINESS _SYSTEM
Unable to determine the business system of the Integration Server. Test
the availability of the System Landscape Directory (SLD) by calling
transaction SLDCHECK or search for notes for the function module
LCR_GET_OWN_BUSINESS_SYSTEM.
Error ID: COMMUNICATION
Unable to establish communication with the Integration Directory. Check
the connection AI_JCO_DIRECTORY_SERVER by calling transaction SM59.
Error ID: OBJECTACCESS
Error when reading the Integration Directory data. Search for notes with
the subject Object Access in component BC-XI.
Error ID: UPDATE
The error occurred when writing the configuration data to the ABAP
cache. Search for notes with the subject ABAP Cache in component
BC-XI.
But the SLD chek is ok and Rfc connection too (in SM59 and NWA)
No user are locked and i already launched cpa cache, many restart, RZ70, check exchange profile, delete and create BS Integraion server but without success
Regards Nor
Hi Nor,
Please check below note this should be helpful to you.
1104341.
When you say that SLDCHECK is successful is it because you see everything in green. Please note when you run SLDCHECK you need to see if the report displays the business systems correctly.
Hope this helps.
Regards,
Siddhesh S.Tawate
HI Goudjil,
Please check in SLD, what is the last modified date for all XI/PI specific entries?
If PI/XI in sync with SLD then you have to see modified date as latest.
If not to all, as minimum as 4 entries.
1. Adapter Engine
2. Integration Directory
3. Integration Repository
4. RWB
If they are not of latest date then you can check below items before you do complete cache refresh
1. Check SLDAPICUST test works fine?
2. do once again RZ70 and then check if you have PI entries in SLD to latest date?
3. then if you are allowed perform complete CPA Cache refresh using below URL
http://<hostname>:<HTTP Port>/CPACache/refresh?mode=full
I hope these instruction would help in resolving the issue.
Regards
Sekhar
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My view ..just restart the server at this condition ...sure , will solve this issue .....
Regards
abhishek
Edited by: Abhishek Agrahari on Nov 4, 2009 10:08 AM
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check logs in sm21 , see the default log/default trace and figure it out. otherwise give restart.
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