Error in segment COMM_PR_SHTEXT when downloading products from ERP to CRM

[JørgenJensen]

Hi experts

I get below error when downloading materials from ERP to CRM.

"Data for set COMM_PR_SHTEXT may only be changed in the original system Q10CLNT310" But the material and the short texts has been created in ERP, hence I can't change them in CRM. When I look in table COMM_PRODUCT field LOGSYS has value 'Q01CLNT300' which is our ERP system. So as far as I see it, our original system is Q01CLNT300 and not Q10CLNT310 as it says in the errormessage. The result is that the sales org data we are trying to download to CRM are not downloaded.

Can you help me on this one?

Best regards

Jørgen Jensen

[Former Member · Accepted solution]

Hello Jørgen ,

Q10CLNT310 --> Is this you old ERP system?

One possibility for this error would be some product related tables contain the wrong LOGSYS value i,e Q10CLNT310.

Also,check LOGSYS for table COMM_PRSHTEXT.

This generally happens when data has been copied by means of client copy , and you do not run txn:BDLS.

In txn:BDLS ,you can change the LOGSYS for a particular table or all relevant tables.

You can execute in in Test mode, to check the affected tables.

Hope this helps!

Best Regards,

Shanthala Kudva.

[JørgenJensen · Accepted solution]

Hi Shanthala

Thank you for the answer. I ran BDLS, reprocessed the Bdocs and it worked.

Best regards

Jørgen Jensen

[Former Member · Accepted solution]

Hi Shanthala,

I'm facing the same issue, and I will be happy if you can assit me. I'm running the BDLS but still facing the same issue.

Should I do this process it in the crm system? in the old system to write the ECC and in the old the crm?should I run it only on test?

I appreciate your help.

Kind Regards,

Efrat