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Former Member
Nov 03, 2009 at 06:18 PM

Specified directory does not exist


Hi there,

I'm having a wierd problem, and can't seem to find a way around it.

I'm logging into my clients' version 5 SP10 application, and the "Finance" app works fine: all dimensions downloaded, all folders created locally, etc (today is the first day I've used my PC with this appset so I didn't have these locally previously).

However, when I switch to my "interco" app, or any other, I get this error (NOTE: my user profile folder is on D not C):

"The Specified directory does not exists: D:\Jason\Documents\Outlooksoft\<Server Name>\<User>\App Info\<Appset>\<Application>\eExcel"

Sorry, not very easy to read!

It doesn't seem to create these folders. But if I do it manually (through My Computer), the next time I log in I don't get the error - presumably because the folder has been created.

My colleague has the exact same problem from the exact same application set, and we are using different Windows OSs (he is on XP and I'm on Vista) so it can't be that.

Any ideas? I have worked at this client many times, but not since SP10 was applied - could that be the cause of the problem?

Thanks as always!