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Former Member
Nov 03, 2009 at 11:11 AM

Upgrade CRM 4.0 to CRM 7.0 - Source Export DVD


Dear All,

We just on going upgrade CRM 4.0 oracle with Suse 10 to CRM 7.0

base on Upgrade Guide :

SAP Customer Relationship Management 7.0 ABAP Based on SAP NetWeaver 7.0 Including Enhancement Package 1 - Document version: 1.0 ‒ 11/21/2008

At step Extraction - Initial software Extraction, i put source upgrade export SAP NetWeaver 7.0 no 51036860 and there is error

"The requested Data Carrier is not mounted on any of the mount points

you entered.

class incompatible with class enter mount points for the DVDs required for the upgrade.

Enter at least the mount point for the DVD titled "Export DVD for product CRM"

and also put source upgrade export SAP CRM 7.0 no 51036855 but still error like that

Please advice for this error...

Thanks in advance,