RETURN ORDER

[Former Member]

Dear All

When we create return order (RE) with reference to billing document (F2). We have to maintain copy control manually for STD document Type in VTAF. I have checked in development server and also in IDES but no customizations maintained in VTAF for Source document F2 and Target document RE.

This is a normal process which will happen to all types of business.

*why it is not maintained in Standard?*

*Is there any logic behind that?*

Pl share your views

Regards

BB

[former_member550050 · Accepted solution]

Hi

Your observation is correct

It is because in VOV8 for returns order type RE there is no mandatory reference in standard SAP

In normal business scenarios the returns order is something like the customer returns the material to you because he feels that is not going to be useful to him

Say you have invoiced a material X to him in may 09 for 10 units and another invoice material Y to him 10 units in june 09

He might have paid those bill and settled every thing

But in Nov 09 if there is 2 units of that material X and 2 units of material Y which he wants to return he can do that

In that case there is no requirement or no need to refer his original F2 invoice created in May 09 and June 09 respectively

Hope you understand this scenario

Having said this if it is client a requirement to have mandatory reference Return order with reference to F2 invoice then you need to setup copy controls

Regards

Raja

[Former Member · Accepted solution]

Hi Raja,

We can make that as mandatory but my point is why the copy control settings is not maintained for RE<- F2 in standard. I want to know for what purpose SAP is not maintained the simple settings?

I feel there should be some reason.

BB

[former_member550050 · Accepted solution]

Hi

why the copy control settings is not maintained for RE<- F2 in standard

For this only the whole explanation was given

Reason 1

In VOV8 for returns order type RE there is no mandatory reference in standard SAP

Hence there is no copy controls needed to be defined

Reason 2

Say you have invoiced a material X to him in may 09 for 10 units and another invoice material Y to him 10 units in june 09

He might have paid those bill and settled every thing

But in Nov 09 if there is 2 units of that material X and 2 units of material Y which he wants to return he can do that

In that case there is no requirement or no need to refer his original F2 invoice created in May 09 and June 09 respectively

This is the normal practical returns scenario in many of the business practises

There is no hard and fast rule that a return order needs to be created referenicng a particular F2

The customer is returning his unwanted stocks and that is it ( the products might be mix of 10 or 12 --F2 invoices which he has received)

So he sends back

In SAP we make that as a return order

SAP has defined this rightly and moreover the standard settings of SAP is based on the business practises followed many of the top companies and a lot of research and analysis is still going on in this

If SAP has not defined this settings in standard then it means a lot of companies follow this only across various segments and industries and standards are based on the analysis of the business practises followed many of the top companies

SAP just like that doesnot tell anything as standard and lot of thought has been put into standard settings

Regards

Raja

[Former Member]

Hi

We have to change if we required...........

Hari Mandav

Edited by: Hari Prasad on Nov 3, 2009 10:20 AM