Install failed: Linux is not recognised

[oneeyeman1]

Hi, ALL,

I just downloaded the Sybase 16 SP3 Express Edition for Linux and tried to install.

The installation failed with the following last lines in the log:

[quote]

DEBUG>>> 10-22-18 20:19:38 : ShowReadMe.readFile(): /home/igor/Sybase 16/README.html does not exist or is empty.
DEBUG>>> 10-22-18 20:19:38 : ShowReadMe.readFile(): /home/igor/Sybase 16/README.txt does not exist or is empty.
DEBUG>>> 10-22-18 20:19:38 : CheckOSRequirement.getProceedWithInvalidOS(): $PROCEED_WITH_INVALID_OS$=
DEBUG>>> 10-22-18 20:19:38 : CheckOSRequirement.doCheck(): calling contructor class com.sybase.ia.common.CheckOSRequirementAIX
DEBUG>>> 10-22-18 20:19:38 : CheckOSRequirement.doCheck(): calling contructor class com.sybase.ia.common.CheckOSRequirementSolaris
DEBUG>>> 10-22-18 20:19:38 : CheckOSRequirement.doCheck(): calling contructor class com.sybase.ia.common.CheckOSRequirementWindows
DEBUG>>> 10-22-18 20:19:38 : SybaseDestination.install(): /home/igor/.com.zerog.registry.xml not exist.
DEBUG>>> 10-22-18 20:19:38 : SybaseDestination.install() : default destination directory not changed
SHUTDOWN REQUESTED
Exiting with exit code: 1000
====================STDOUT ENTRIES==================

(X) commiting registry
(X) shutting down service manager
(X) cleaning up temporary directories

[/quote]

As you can see there is no check for Linux OS.

Should there be some kind of environment variable that needs to be set in order for the install to succeed?

Moreover, I didn't have any issues couple of years ago with the Sybase 16 Developer Edition - I just downloaded the installer and run the script that did the insrtall.

Thank you for the help.

[bob_gallo58]

Hello this is an ASE specific question the proper tag would be

SAP Adaptive Server Enterprise
I have ask the moderator to add this Tag.
This will get the right people involve in answering your question.
The Current Tag (SAP Sybase Mainframe Connect) is for the Mainframe Connect Products

I will reach out to the ASE folks to see if they can address your question
Thank you

[oneeyeman1]

bob.gallo58

So what variable I need to set in order for the setup to be successful?

I may be wrong, but I think the old Developer Edition had the actual "bash" script that performed the install, and so it was easier there - I could've go and check.

I can try to connect the old hard drive and see the installer script and maybe it will help somewhat to diagnose the issue?

Thank you.

[bob_gallo58]

Sorry I really don't know, I am the product Expert for the Mainframe Connect product set.
I have reached out to ASE experts to see if they can help.

[oneeyeman1]

bob.gallo58

OK, thank you.

When they reply - just post here. I will be waiting.

[oneeyeman1]

bob.gallo58

On the kind of related note - someone might look into updating the documentation

"http://infocenter.sybase.com/help/index.jsp->SAP Adaptive Server Enterprise 16.0 -> Installation guide SAP Adaptive server Enterprise 16.0 for Linux" - the page is empty right now.

[oneeyeman1]

iron_horse ,

Installation fails - see below:

[code]

Press ENTER to read the text [Type 'back' and press ENTER to skip the text]
:

General v.2 12-2013


General v.2 12-2013






15










Press ENTER to read the text [Type 'back' and press ENTER to skip the text]
:



I agree to the terms of the SAP license for the install location specified.
(Y/N): y



===============================================================================
Pre-Installation Summary
------------------------

Please Review the Following Before Continuing:

Product Name:
SAP Adaptive Server Enterprise

Install Folder:
/opt/sap

Product Features:
SAP Adaptive Server Enterprise,
Additional SAP ASE Language Modules,
Open Client,
DB-Library,
Embedded SQL/C,
Embedded SQL/Cobol,
XA Interface Library for SAP ASE Distributed Transaction Manager,
Additional Connectivity Language Modules,
SAP ASE Extension Module for Python,
SAP ASE Database Driver for PERL,
SAP ASE Extension Module for PHP,
jConnect 16.0 for JDBC,
Interactive SQL,
QPTune,
SySAM License Utilities,
SySAM License Server,
Cockpit,
Remote Command and Control Agent for SAP ASE,
SAP ASE Cockpit,
SAP ASE ODBC Driver,
SAP ASE Data Movement for HADR,
OData Server for SAP ASE

Disk Space Information (for Installation Target):
Required: 2,930,381,880 Bytes
Available: 427,749,105,664 Bytes

PRESS <ENTER> TO CONTINUE:



===============================================================================
Ready To Install
----------------

InstallAnywhere is now ready to install SAP Adaptive Server Enterprise onto
your system at the following location:

/opt/sap

PRESS <ENTER> TO INSTALL:



===============================================================================
Installing...
-------------

[==================|==================|==================|==================]
[------------------|------------------|------------------|------------------]



===============================================================================
Installation Completed
----------------------


The installation failed.


Please check the installer log file "/opt/sap/log/ASE_Suite.log" and consult
SAP Support at http://service.sap.com.



PRESS <ENTER> TO EXIT THE INSTALLER:

[/code]

I performed the installation from:

[code]

/home/igor/Sybase 16

[/code]

I have another idea - does it fail because I have a space in the path name?

TIA!

[oneeyeman1]

iron_horse ,

Apparently the installation failed because I had a space in the directory name.

When I removed the space the install succeeded.

Thank you.

[Mark_A_Parsons]

Igor,

Ahhh ... a pesky space. Good to hear you figured it out.

[oneeyeman1 · Accepted solution]

To ALL,

I apologize for the "stupid question.

The problem was a space character in the directory name where I unpacked the installer.

I still have some questions but will create a new thread as this one is solved.

Thank you.

[tilman_model-bosch]

Which log file is this excerpt from? I assume it is from ASE_Suite.log which is written by the ASE installer .

It seems you are looking into the DEBUG section .

Start looking into the Summary section and 'Install log Detail' section above in the file - check whether any particular section failed and review for any clues.

Rgds

Tilman

[oneeyeman1]

tilman.model-bosch

I tried to look but nothing was shown.

Here is the log:

https://paste.pound-python.org/show/iM5wHpb8hFNwoADHDlov/.

Can you see anything?

And yes, this is ASE_Suite.log, which condradicting to the message of the installer I found inside my home directory.

Thank you.

On the kind of unrelated note - I checked the requirements on the

https://help.sap.com/doc/648ebc82a39147e88c7501740b053190/16.0.1.0/en-US/SAP_ASE_Installation_Guide_... and it lists libXp as the required library.

However it looks like this library has been removed from the X distribution and is no longer available.

Is it still a requirements or something else is going on?