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Database connector error - building crystal xir2 report from univ?


I am attempting to create a crystal xir2 report using an otherwise fully functional universe, one that has other webi docs already created. After opening crystal and selecting new report, I log onto the BO server and select objects from the Univ to build the query. Hovever, I get 'Unknown database connector error' when clicking OK.

I recently installed crystal xir2, the same version as my bo server. I checked the cmc and am using the same credentials when logging onto bo enterprise to select the univ from within crystal. Any ideas what is causing this and how to correct the issue?


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  • Posted on Nov 03, 2009 at 03:36 PM


    What patch level is CR Designer and the BOE server on?

    Are you using the Report Wizard or manually adding the universe?

    Need more steps to reproduce?

    Thank you


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    • Former Member Former Member

      Correct it is NOT a universe built on an oracle OLAP server.

      If I create a 'new' connection with the same uid/pass and change the Universe connection to the new connection I no longer get the error, data is returned from the query.

      I've checked the CMC and all security between the 2 connections seems identical down to groups and permissions, but the original connection results in the 'connector' error for Crystal.

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