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user list in not imported

Former Member
0 Kudos

Hi,

I have installed BOE server, then SAP intergaration kit also, then i have imported role in BOE server, and i have clicked on

"Automatically import users", but still if i go to user list i am not able to see any user there.

But if i login in infoview by SAP user i am able to login.

Once i login ,this user will display in USer list,but not other.

Is it the right behaviour or i am doing something wrong?

Thanks,

Piyush

Accepted Solutions (0)

Answers (1)

Answers (1)

0 Kudos

Hi,

try to set the option "automatically import user" first and then import the SAP role.

Regards,

Stratos

Former Member
0 Kudos

Hi Stratos,

I have already tried this,but still not working,any other soluation?

Thanks

Piyush

BasicTek
Active Contributor
0 Kudos

Do you have clustered CMS's? There is a known bug that causes this. Work around stop all but 1 CMS wait about a minute and then hit users should come in automatically. This bug was fixed in FP 1.5 or SP2

Regards,

Tim

Former Member
0 Kudos

Hi Tim,

Can you tell me what is Clustered CMS?

I dont have nay idea about it.

Thanks,

Piyush

BasicTek
Active Contributor
0 Kudos

It's more than 1 CMS per CMS DB, but if you don't know what it is then it's unlikely that you have it. Check CMC > servers > core services and see if more than 1 central manager server is running then follow the work around or patch if there is.

Regards,

Tim

Former Member
0 Kudos

Hi Tim,

There is only one server is running.

Thanks,

Piyush

BasicTek
Active Contributor
0 Kudos

Well I actually have an issue like this escalated, Are you on patch 2.1? You may need to open a case with support if you cannot resolve by standard configuration issues to have an engineer trace what's happening.

Regards,

Tim

Former Member
0 Kudos

Hi Tim,

I ahve BOE XI 3.1 without any patch.

Thanks,

Piyush