We have an app using the Crystal .NET from VS 2003.
Crystal Reports prints in Vista, but client upgraded to Windows 7 recently and gets an error when trying to print. I have obtained the following infro from the event log:
Log Name: Application
Source: Crystal Reports
Date: 10/30/2009 1:12:32 AM
Event ID: 10029
Task Category: None
Level: Warning
Keywords: Classic
User: N/A
Computer: Kircher
Description:
Either the Keycode library is not registered with COM, or it cannot be
loaded. COM object with CLSID (D97C7D7D-FF5B-4802-BE3F-D8748E986F7B) is
either not valid or not registered
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"
<System
<Provider Name="Crystal Reports" /
<EventID Qualifiers="0"10029</EventID
<Level3</Level
<Task0</Task
<Keywords0x80000000000000</Keywords
<TimeCreated SystemTime="2009-10-30T05:12:32.000000000Z" /
<EventRecordID67121</EventRecordID
<ChannelApplication</Channel
<ComputerKircher</Computer
<Security /
</System
<EventData
<DataEither the Keycode library is not registered with COM, or it
cannot be loaded. COM object with CLSID
(D97C7D7D-FF5B-4802-BE3F-D8748E986F7B) is either not valid or not
registered.
</Data
</EventData
</Event
Have tried an uninstall/reinstall on his machine; does not work.
At my office, I have installed our application in a virtual Machine that has Windows 7 and that DOES work.
Any thoughts?
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