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Former Member

Gplus Adaptors

HI All,

I am trying to find out information regarding Gplus Adaptors. Can anybody explain

1> How do we implement Gplus adaptors.

2> How do we integrate CRM with Gplus adaptors for genesys.

Any kind of information will be helpful.

Thanks

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    Former Member
    Oct 29, 2009 at 09:10 PM

    Please check the below Notes and links:

    Note 564085 - Genesys 6.5 & 6.5.1 Gplus Adapter Integration Information

    http://www.sdn.sap.com/irj/scn/weblogs;jsessionid=(J2EE3417800)ID0061207150DB01546293214355088239End?blog=/pub/wlg/9774

    672107 Genesys Gplus Adapter: Using Nortel and Aspect Switches

    435541 Genesys 6.1 Gplus Adapter Integration in CIC

    434792 Customizing required for Genesys Gplus adapter

    Thank you,

    Shyam

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