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Oct 22, 2018 at 03:34 AM

Suppression Rules Complex Use Cases in Marketing Cloud

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Hi Experts ,

I have a use case where we need to configure the suppression rules .

There are three types of campaign

A

B

C

D

and in terms of priority of campaign A>B>C>D(Its not priority field , its basically for business campaign A is highest priority)

Suppression Rules that needs to configured

Total no of mails per week 2

1.if already total no of mail sent to customer is already 2(B and C) but now campaign A is going to be executed and its highest priority then , system should be able to send that.

2.if already total no of mail sent to customer is already 2(B and C) but now campaign D is going to be executed and its lowest priority then , system should be able to suppress that.


Saurabh Kabra Saurabh Kabra Kunal Bansal Any thoughts on these scenarios


Regards

Rashmi