Avoid activities at the same day and hour

[Former Member]

I am testing Visit Plan and Activity Scheduling.

1. I create a Visit plan

2. In the visit plan I select two different BP for the same day at the same hour with the same duration

3. When I schedule the activities the system creates two activities at the same hour.

Is there any customizing to avoid creating activities at the same day-hour?

Best regards

[BGarcia · Accepted solution]

Hi there,

I agree with Martin. However, if you have no problem in developing some coding, you can use BADI CRM_ACTIVITY_GEN to manipulate that.

The standard use an implementation of this BADI to generate the activities (the activies are generated with FM CRM_ACS_GEN_START). You can use your own logic, by for example, before generating the activities, erase the duplicates entries, or call a pop-up to alert the user.

Try to check and see if it helps.

Kind regards,

Edited by: Bruno Garcia on Oct 29, 2009 11:09 AM

[former_member198218]

Hi,

there is no such customizing I am afraid.

If you remove the time but keep the duration, the system automatically calculates the visiting time and takes the preparation time (e.g. time to drive from one to the other customer) when generating the activities. it would generate in the timeframe of the business hours that you specify during runtime as well.

I hope this helps.

best

martin