Customer Cash discount Base blank

[Former Member]

Hi,

I have been reading all the posts to do with customer payment terms and the working of disounts. I think I am missing some configuration to allow customer discounts to post on incoming payments. We have payment terms set up in OBB8 ok and have set the cash discount base. Discounts work out for vendor outgoing payments for payment terms set up exactly the same so I am hoping someone could tell me what I am still missing that prevents the discount from posting.

Basically we are looking to give a direct debit discount. The payment term is set up to default baselin to document date, payment method of Direct debit, then under payment terms section I have term 1 at 1% with a fixed date of 20 and 1 additional month. I have also tried the customer one with a simple % and no of days.

I can see on my vendor invoices that there is an amount in the discount base field but on customer invoices this field is empty so i presume that what ever drives this population is missing. I thought the cash disc base would have driven this though?

Any advise welcomed.

[Former Member]

Change to pricing procedure required.

[Former Member]

Hi,

Please check at the field status of customer reconicalation account and posting key.

Thanks

Prasada

[Former Member]

Hi

The field status for each posting key is the same for customers and vendors for payment deduction field - set to optional.. Works fine for Vendors but not for Customers. We can see the field on the customer screen it just has no value.

Thanks