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Former Member
Oct 28, 2009 at 02:23 PM

Long text short text in support message

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Hi,

This is Service desk setup. Smartform using is CRM_SLFN_ORDER_SERVICE_01.

When Iam raising a support message then the description of the smartform contains the Long text as well as the subject what I hv entered in the support message.

So subject is coming twice in the smatrform in short text as well as in Long text.

I want to delete the subject text from the Long text section.

Plz suggest how can I delete this subject from Long text section.

Thnx

Divya