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Former Member
Oct 28, 2009 at 11:15 AM

Complaints Display Authorization

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Hi Experts,

My requirement is to restrict complaints Transaction Types to search and Dispaly for certain users.

I tried restricting autorization object CRM_CMP and CRM_ORD_PR in the PFCG roles. In Autorization object CRM_ORD_PR, though I have given Activity as Display and in Transaction types the companis which I want to be displayed.

Despite all this in the Web UI it allows me to create complaints. More over I have given display authorization for 3 complaints where as it is pops up for all complaints transaction types.

Could please guide me, if I am missing any other authorization objects to be restricted??

Only complaints should be searched and display.

Regds...

Arup