We are experiencing an odd issue that I cannot solve. We think, but are not certain, it cropped up after we installed the lastest ECC6 support pack stack. Anyhow, I will try my best to describe the issue.
1. Create a new order (OR) for a particular Sold-To. Exit back to main SAP menu.
2. Create a new credit memo reqeust with reference. When you are prompted to enter a sales order as reference, enter one that has a different Sold-To than what was just used to create the sales order in step 1.
3. A pop-up will appear, which should display the valid sales area's for the Sold-To that pertains to the reference sales order. But, what we are seeing is only an option to select a sales area that cooresponds to the sales order that was created in step 1.
4. After selecting the wrong sales area, a second pop-up appears that states "The sold-to parties are different" and it actually tells you the two mismatching Sold-To codes.
It's acting like the Sold-To code that was originally used to create the sales order in step 1 is being buffered some where, somehow.
The only work-around we currenlty have is to log out of the client. After which, some memory area or buffer seemed to get cleared. Then, when issuing a credit memo, the sales area appear correctly and there is no mismatch.
Any ideas or suggestions as to places to look?