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Former Member
Oct 27, 2009 at 12:02 PM

Issue on SERVICE MANAGEMENT (CS)

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Hi All

Any body can you please help me out on Service managemnt (Customer Service )

We have a scenario regarding assignment of Customer hierarchy to customer equipment or customer warranty ,please help me out how to assign customer hierachy to the above said

Another scenairo is how to consider the processes around rentals of equipment and the tracking of the rentals.

Any one please guide me on this

Thanks in advance

Sri