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Former Member
Oct 27, 2009 at 11:17 AM

Portal "User Administration" issue. Not able to create a user account.


dear all,

I have portal admin access with content administration,user administration, system administration roles. In user administration --> create user --> I am not able to create a new user account. i'm facing this issue only in Dev system. UAT and Production there is no issue. After filling mandatory fileds such as user id, password, first name, last name and email id, if i click on create its giving error "coudn't create user". could someone pls suggest me what is the problem. do my admin user id needs any permission for user creation which i might not have checked? I went to "permissions" iview and try to find out but coudn't find any solution. please provide me the solution.

many thanks.