Error in heuristic run in SAP IBP

[former_member594111]

I maintained customer source as 1 in master data but while running heuristic in supply planning in SAP IBP it giving Error as Invalid customer sourcing: Total ratio 2 is outside of allowed deviation,

[lingaiahvanam · Accepted solution]

Hi,

I would suggest checking the master data customer source (sourcing ratio as a 1 connecting with two locations ) once again and run the master data consistency check it will give a detailed error log.

Once you have identified the customer sourcing ratio change to 0.5 (location 1) and 0.5 (location 2) or delete any one of the customer sourcing ratios and make available only one location ratio as 1.

Best Regards,

Lingaiah

[former_member194529]

Hi ABHIJEET,

Please check if below KBA helps you on addressing your issue:

https://launchpad.support.sap.com/#/notes/2439244

Best,

Ivan

[ayanbishnu1981]

Hi Abhijeet

Please check the customer source master data carefully. I am sure you have some customer / SKU combination that are sourced from multiple DC's and you have maintained the value 1 in each of this case, against the sourcing ratio attribute. So heuristic is checking the ratio and finding 1 maintained in both cases, which adds up to 2 (1+1). This is outside the allowed deviation

Please identify those multi sourcing combination and maintain the sourcing ratio, in such a manner that it adds up to 1, not more than 1. For example consider it as a quota maintenance (e,g 0.5 for combination 1 & 0.5 for combination 2).

Once you have corrected the master data this error will be gone. Let me know if this works.

[former_member594111]

Thank you Lingaiah,Ivan and ayan the problem is solved now