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Former Member

CR Activation dump in Customer create and change process

dump.png

Hi,

Getting dump in Customer creation and change at the time of workflow activation step. Workflow activation step is in process state and I have checked in SLG1 no errors. If I check in st22 getting below dump (We have imported TR's from Dev to QA ).

.Please help on below issue

Regards,

Sri

dump.png (43.8 kB)
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5 Answers

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    Former Member
    Nov 22, 2016 at 07:17 AM

    Dump Screen

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    Former Member
    Nov 22, 2016 at 01:30 PM

    Hi Sri,

    There is may be data issues with Active or staging data. Could you check the validation log in Change request.

    It will provide details related to activation failure.

    Thanks,

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    Former Member
    Nov 23, 2016 at 02:11 PM

    Hello Sri

    Whether the CVI setup is properly done? Might be issue in CVI hence the customer is not activated properly. Check the CVI guide.

    Kiran

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  • Nov 25, 2016 at 04:27 AM

    Hi,

    There must be key linkage missing for one of the change request. In the debugging mode ,find out which CR goes into dump and delete the same.

    you can use report CR delete. While deleting, same class run by MDG to make sure key mappings are correct so skip the dump step to delete the CR.

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  • Nov 30, 2016 at 07:22 AM

    Debug the code...you can come to know CR number..Put break point in the place where system throws dump..Else Check and implement sap note 243607 - Check data records with technical keys (5)

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