Delivery related down payment

[Former Member]

Dear All, I am using the new functionality of down payments for the delivery related billing items, although the new process is excellent I faced a strange problem, I am using alternative reconciliation accounts for customers, so that based on a specific parameters in the sales order a reconciliation account is triggered instead of the one in the customer master data. The problem comes in the down payment where the system skips the alternative reconciliation account setup and uses the one in the customer data.

How can we fix that ??

Thanks and Best Regards

[Former Member]

Hi Mostafa,

I think you need to discuss this issue with your technical consultant who configure this scenerio in your system because without knowing like on which basis new recon account is triggering, it difficult to answer your question.

So better take help of your technical consultant and ask him/her to debug and find the root cause.

Regards,

MT

[former_member239632]

Hi can you explain me more about this new "functionality of down payments for the delivery related billing items" ??