just want you all to know that I found the solution. Unfortunately something went wrong by copying the default view of SOLMANPRO business role to our custom business role. Under 'Configuration Page' and 'Button Configuration' the entry in 'Backend Event' for ID 'SENDEMAIL' (only available if the technical details are shown) was missing. I added the Backend Event 'SENDEMAIL' like it is in SOLMANPRO and now it works fine.
So if someone else have this problem better check this first :)
br
Michael
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