How to skip the successive approval step when the first step is already approved

[Siraj_Saibudeen]

Dear C4C Experts,

I need help in solving the business requirement as explained below.

Business Scenario: Time Report needs to be approved by the Approver if the approver is added manually in the time report. Else the approval should be routed to the reporting manager. But the approval should happen only once, meaning if the approver party has approved then it should not trigger the approver again to the reporting manager.

I have configured the time report approval as attached below, but with this setup the system is looking up for 2 step process.

First it is routed to approver, and even though he has approved the approval is sent again to the reporting manager.

This is the view of the time report: Emp A is assigned as the approver party in the time report, and the expectation is that only his approval is sufficient. But another approval task has been created for Emp B who is the reporting manager.

I can add some conditions for the step 2, but then there are not much attributes that I can make use of for the time report BO.

How can we skip the second approval step?? Any help is highly appreciated!!

Thanks,

Siraj

[arun02_12]

Hello Siraj,

This will not be possible in C4C. If there are multiple steps and the conditions meet, every step will executed.

You can only skip approval if the Approver is same in more than one step.

Best Regards,

Arun

[Siraj_Saibudeen]

Hi Arun,

Thanks for the confirmation.

I thought there could be some workaround solution to skip this, but we have to live with 2 step approvals for now.

Thanks,

Siraj

[guenter_wilmer]

Hello,

Did you maintain the same conditions for step 2?

Regards,

Günter

[Siraj_Saibudeen]

Hi Guenter,

Yes, the "Skip Reapproval" flag works if the same approver is determined in both the steps.

Regards,

Siraj