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Former Member

Error in PAYE Incoming Process (E-filing GB)

Hello Everyone,

I was wondering if some one could help me in identifying the PAYE: Incoming process ( E-filling for Gerat Britain) error. We have configured both outgoing and incoming process in efiling using Business connector 4.7.

When user was trying to run program RPUEFI_START_POLL from SE38 for retrieving P6, P9, P6B,SL1 and SL2 forms online we stuck up with error " The process has stopped with error status:Error in communication" also we found detail log in PB2A transaction saying that

PAYE: Incoming forms HELPDESK

Polling from Government Gateway

System failure [B2BSERV.0026.9201] Unknown service: GBOUTCOM


Polling is over.

I have verified all RFC connection settings in BC aswell as in R/3. Every thing looks fine.Also please note that outgoing process was running successful only we had problem with incoming process.

Please share your ideas if some has ever experienced this issue before.

Thanks & Reagrds,


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3 Answers

  • author's profile photo Former Member
    Former Member
    Posted on Nov 10, 2009 at 09:23 AM

    Hi Vinod

    The above error potentially relates to E-FILING Package being applied incorrectly.

    Check it was installed as follows

    Check you have the latest package

    Check the directory where "" needs to Copied

    ,,->\sapbc47\Server\replicate\inbound (BC Server Directory on the Hard

    Disk )

    Then in the Business Connector

    1. Goto : Packages > Management > Install Inbound Releases

    And select and install

    2. Then in Package List you should see the Package : SAPGBEfiling ( If

    not kindly Logout and Login)

    3. Goto : Packages > Management > SAPGBEfiling > Services and you should

    be able to see the following services ,


















    This means the Package has been correctly installed.

    Alternatively check the user credentials are correct and defined in V_T5GCREDTIALS

    or indeed try the latest BC core fix available

    Please also check you have defined the correct URLS

    Test URL

    Live URL

    Best wishes


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  • author's profile photo Former Member
    Former Member
    Posted on Mar 05, 2010 at 11:35 AM

    Problem resolved by confguring few settings in SPRO.Thanks for all assistance

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    • Former Member

      Hi Vinod,

      Can you please let me know what config you did, to resolve this issue. We are getting same RFC errors.

      Unknown service GBINCOMING:HR_GB_EF_SUBMIT

      Appreciate quick response. Business want to do the tax filing in 2-3 days and we are stuck here. Please help.



  • Posted on Mar 12, 2014 at 09:49 AM

    Hi Vinod,

    Please let us know the solution as we are also facing the same issue.

    Thank you very much!!



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